FAQ

​How Do I Place An Order?

 

Shop around and add any and all items you love in your cart! When you're done shopping, click the little shopping bag in the top right corner of the page and check-out. Feel free to contact us with any questions you have throughout the check-out process. Please use the chat feature in the bottom right corner of the website for the quickest response!

 

​Can you design something specific for me?

 

Custom designs are our favorite things to work with! If you don't see exactly what you're looking for in the shop, simply contact us through the chat feature (located in the bottom right corner of the website) or submit a form through the "Contact Us" link on the bottom of the page. You could also contact us through our Facebook page or Instagram. Don't ever hesitate to reach out to us. We want nothing more than to help you create the perfect pieces for your home! 

​Can I change a one of your current designs to better fit my needs?

 

Again, customizing designs to best fit your needs is what we do! If you see an item in the shop that you love, but don't see the perfect option for you (i.e.-size, shape, color) just contact us through the chat feature (located in the bottom right corner of the website) or submit a form through the "Contact Us" link on the bottom of the page. You could also contact us through our Facebook page or Instagram. Don't ever hesitate to reach out to us. We want nothing more than to help you create the perfect pieces for your home!

What is the process of ordering a custom design?

 

Once you've contacted us with an idea of what you're looking for, our designers will get to work and contact you within 2 business days with a mock-up of your design. You will either approve it or let us know what you would like changed. We will never make a custom item without your final approval! Once approved, we will continue the order as normal.

 

 

Shipping & Delivery

 

Choose your shipping option at check-out. We do offer a free pick-up service for local orders including St. Joseph, MO surrounding areas and Kansas City surrounding areas. For more details please contact us. Official pick-up options will be posted soon!  In the meantime, if this is the option you choose at check-out you can expect to hear from us within a few hours of placing your order. 

Returns & Refunds

 

Because most items in our shop are custom and made to order, we are unable to accept returns or offer full refunds. If there is something wrong with your order, let us know immediately and we will do everything we can to make it right. 100% satisfaction is our goal! 

CONTACT US

Have questions or a custom order? Please don't hesitate to ask us!